Author: Brooks Flanders, Marketing Content Manager
In 2004, the same year the U.S. launched the National Cyber Alert System, Brooks launched her career with one the largest cybersecurity companies in the world. With a voracious curiosity and a determination to shed light on a shadowy underworld, she's been researching and writing about enterprise security ever since. Her interest in helping companies mitigate deceptive threats and solve complex security challenges still runs deep.
Top Gartner IAM Talk with Citigroup: “Rolling Out Passwordless to 200M Banking Clients in 160 Countries”

If drawing a crowd at Gartner IAM is proof, it’s fair to conclude: identity professionals are hungry to hear from other companies that have crossed the chasm — from risky passwords to passwordless customer authentication. It’s a journey that warrants strategic tips and insights from security experts with hands-on experience, preferably those who’ve achieved large-scale […]
Hot Topics at Gartner<sup>®</sup> IAM Summit 2022: CAT Chases the Tail of ATO Fraud

Gartner VP Analyst Paul Furtado kicked off his talk with a reality check: it’s been 948 days since the Gartner Identity & Access Management Summit was last held in the US in person. During the pandemic, many of us attended events online. In some ways, it was easier (no flight delays), but the fear of […]
The Rise of Customer Account Takeovers and How to Prevent Them

Account Takeover Statistics Customer account takeovers (ATOs) rarely make headlines, but we are all familiar with the tactic fraudsters use to invade customer accounts. They simply log in! It’s quick, easy and profitable. This same method of using guessed or stolen passwords kicked off several large-scale supply chain and critical infrastructure attacks that dominated the […]
The Identity Experience Is the Synergy of Omnichannel CX, Digital UX and Cybersecurity

Transmit Security coined the term “identity experience” to define the convergence of two domains: 1) identity management and 2) customer experience. Employees in different roles typically lead these areas within a company. Even if stakeholders collaborate, the division of priorities leaves gaps and blind spots. The results may be the single largest cause of customer […]
5 Reasons Passwordless Is a Boon for Business

We can all agree: the customer experience should be smooth and easy—a gilded path. But let’s face it, personal password management is more like a trivia game where the rules (and answers) keep changing. Logins are forgotten, hacked and easily shareable. Netflix, anyone? Ditching passwords and switching to customer identity and access management (CIAM) can […]
IDeas Webinar: Who is Gen Z and How Are They Driving Companies to Go Passwordless?

News flash: Millennials are turning 40, which means Gen Z is officially stepping into the spotlight under the glare of analysis. Our eternal fascination with young, freshly-minted adults is deeply rooted in history. Every generation-next arrives with fresh ideas, drives new trends and affects consumer spending. This is especially true for Gen Z, social media […]
Transforming to Passwordless

4 Changes in 2021 That Made Passwordless Mission Critical We can safely predict most year-end reviews of 2021 will focus on Covid-19 variants, vaccines, ransomware, inflation and supply chain disruptions. Rightfully so. But the world will also look back on 2021 as a pivotal year when the main events accelerated digital transformation at an unprecedented […]
How Gen Z Is Shaping the Future of Authentication

As true cyber natives, Gen Z is entering adulthood with a fresh set of demands for the digital world and how it should work. They also have the fastest-growing purchasing power, set to hit $33 trillion and surpass Millennials. So listen up! They’re an easy market to tap if you indulge their sensibilities with one […]
Attention All Retailers: Brace for a Longer Storm of Holiday Shopping in 2021

If you’re like most retailers, you started rolling out holiday deals earlier than ever, expanding Cyber Monday into Cyber Month. It feels like we’re watching a holiday movie marathon on the Hallmark Channel (warm fuzzies with overload potential). But it’s too good to stop! I see the wisdom in your tactics. The strategy to avoid […]