The ever-increasing presence of the internet in our daily lives has led to a syndrome known as ‘password fatigue’ or ‘password overload.’ Simply put, password fatigue is the result of stress and frustration due to the endless list of passwords users are required to remember to gain access to their various accounts.
The issue is further compounded by the excessive requirements of what is deemed a ‘good’ password. Users are often forced to include a certain number of characters, a capital letter, a number and a symbol. On top of that, they have to change their password every few months in order to ‘protect their account.’ So not only do they have to remember these complex and unique passwords for each of their accounts, but they have to re-learn them every time they are updated.
The inability to keep track of all these passwords and changes is when password fatigue sets in. Consumers are left feeling stressed, worn out and out of patience. Hackers know this too. They use your end users’ vulnerable state to their advantage by performing password-related attacks.
A few common reasons for password overload include:
According to new research by password manager NordPass, the average user has 70-80 passwords to remember. In order to cope with the excessive list of passwords and the draining side effects of password fatigue users often resort to bad password habits that include:
Given the many problems with passwords and the frustration they cause, not only consumers but organizations, we’re left wondering, “Well, what’s the alternative?”
While the password may have ruled for 70 years, the more recent introduction of device biometrics and WebAuthn makes it easy for customers to login with a fingerprint or facial scan. It is a clear signal that the password regime is (finally) over. You could say that the long awaited cure for password fatigue has arrived!
Since the introduction of the password, everything in the industry was built around it — directories, authentication, account takeover detection, single sign on and IdP. But now, thanks to Fast ID Online (FIDO) Alliance and WebAuthn for creating usable and secure biometrics, we can usher in a new method of authentication. The end of the password era will undoubtedly remove password fatigue and ensure that the online world is a more secure and convenient place for customers across all industries.
One sure-fire way to get rid of passwords, their problems and ever-increasing password fatigue is to completely remove passwords from the entire identity experience. Customers should never have to remember or secure a password again.
Thanks to Transmit Security® BindIDTM, solving the password fatigue problem has never been faster or easier. BindID helps organizations rapidly implement a passwordless, customer-centric identity experience across any device, app or channel — including non-digital channels like kiosks and call centers.
Using the FIDO2 standard, BindID creates a secure environment that provides a genuine passwordless login experience for your customers. Infrequent customers no longer have to slog through tiresome reset processes, and return visitors are able to easily log in without any 2FA challenges, like SMS OTPs or KBAs. That means reduced attrition and more satisfied customers.
Passwordless logins may still be a relatively new concept in authentication, but it’s quickly emerging as the most convenient and secure solution. BindID represents a dramatic leap forward in the industry that both improves the customer experience and provides an ironclad layer of privacy and security.
BindID makes it effortless to integrate passwordless authentication, so you can relieve your customers from the burdens of passwords and password fatigue.
Want to keep reading? Learn how passwordless logins work.