Transmit Security is serving up unbeatable protection – and custom pickleball paddles at RSA 2025. Book a meeting to grab yours and take your security game to the next level!
Retail and Hospitality
Every purchase or stay is a chance to earn the next one, whether your customer shops directly or sends an AI agent to do it for them. Transmit Security brings identity and fraud prevention together on one Predictive AI platform to help you protect customer trust and turn digital experiences into loyalty.
Connected customer journeys
Identity + Fraud prevention
The sale or booking is only the beginning. Returning customers expect easy access to their accounts and rewards, whether they’re placing an order or booking their next stay. But a failed sign-in can cost a purchase, and stolen rewards can undo years of loyalty. Now AI agents are entering the journey too, browsing, comparing and checking out on customers’ behalf, which opens a new path to purchase and a new way to exploit promotions at scale. In a business built on repeat visits, protecting growth means knowing who is really interacting with your brand and acting on risk in real time.
Why Transmit
Connect each shopper or guest to one identity across channels, with passwordless access that makes returning effortless. Build richer profiles over time as the relationship grows.
Protect customer accounts and earned rewards from fraud. Mosaic evaluates device, behavior and session signals continuously to help surface account takeover and suspicious loyalty activity across human, bot and agentic traffic, then recommends additional checks before compromised access turns into lost value.
See how AI agents navigate your storefront and where they engage with products, offers and checkout. Use those insights to adapt as AI assistants increasingly stand between your brand and its customers.
Customer story
A five-star airline used Transmit Security to investigate suspicious activity across its rewards program, achieving a 96% true positive detection rate within three months.
FIVE-STAR AIRLINE
96%
True positive detection rate
Within three months
Connected protection
Make every interaction easier with one customer identity and simpler, passwordless access across channels, sharing signals with fraud prevention on one platform.
Connect suspicious activity across accounts, devices and sessions to uncover coordinated fraud across human, bot and agentic traffic, and help your team investigate faster.
Identify which AI agents visit your storefront and trace their shopping or booking journeys. Give your teams evidence to improve experiences for customers who delegate.
See the advantage
Explore how a customer can identify themselves through a trusted mobile app during an in-store interaction. Then explore additional identity and fraud tours in the Demo Center.
Resources
Blog
Explore where loyalty programs face abuse and how identity, behavior and transaction context can inform protection across the member journey.
Analyst report
Review the ecommerce fraud-reduction landscape and the capabilities KuppingerCole evaluates when comparing platforms, including its assessment of Transmit Security.
Blog
Learn why AI agents inspect web interfaces and what their navigation reveals about the way they interact with digital services.
