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CPT Glossary

Fraud Detection & Prevention

Type
Description
What is promotion (promo) abuse?
Promotion abuse is exploiting sign-up offers, discounts, and referral programs beyond their intended use, often with fake accounts. Learn how to prevent it.
What is loyalty fraud?
Loyalty fraud is the theft or abuse of loyalty and rewards programs: points, miles, and perks. Learn how it happens and how to protect loyalty accounts.
What is third-party fraud?
Third-party fraud is fraud committed using a real victim's stolen identity without their knowledge. Learn how it differs from first-party and synthetic fraud.
What is identity theft?
Identity theft is the unauthorized use of someone's personal information to commit fraud.
What is synthetic identity fraud?
Synthetic identity fraud combines real and fake data to create a fictitious identity used to open accounts and commit fraud. Learn why it's so hard to detect.
What is first-party (friendly) fraud?
First-party (friendly) fraud is when a real customer commits fraud using their own identity, like disputing a legitimate purchase.
What is chargeback management?
Chargeback management is how merchants handle and prevent payment disputes that reverse transactions.
What is a money mule?
A money mule is a person who moves illegally obtained funds through their account on behalf of criminals.
What are scams (social engineering fraud)?
Scams are social-engineering attacks that manipulate victims into handing over money, data, or access. Learn the main types and why they're so hard to stop.

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